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Launch a new business, product or service?
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Far North is an all-encompassing Business Development Consultancy. We aim to fulfil your growth potential by reviewing your existing business strategy or developing a new, bespoke business model.
Ep 115 The Power of Feedback
Ian discusses how measuring compliments as well as complaints can motivate your teams and how feedback can help shape your business.
Nielsen report that 74% of consumers identify word of mouth as a key influencer in their purchasing decisions. But only 33% of businesses are actively seeking out and collecting reviews.
Ian encourages us to proactively give 5 compliments this week and raises the important topic of organ donation.
What’s more impressive a show with a full team, or a host that does the full shebang.
- Ian Farrar